COVID-19

UPDATE

TO RECEIVE UPDATES BY EMAIL

 THE HEALT AND SAFETY OF OUR CUSTOMERS AND TEAM IS A PRIORITY

 

See pictures of our measurements at the bottom of the page

 

Update : APRIL 08, 2021   (CURFEW)

Dear Customer,

Following today's government announcements of Thursday, April 8, 2021, the warehouse access hours will be temporarily modified, starting on Sunday April 11, 2021 because of the new hours of the curfew.

 

Access hours will be from 7:00 am to 7:00 pm.

It is important to be out of the warehouse by 7:30 pm maximum, so that the alarm is not triggered and you avoid a $300 charge.

Wearing a mask is always mandatory at all times in the warehouse. 

The rental office will also be open schedule:

Monday | Tuesday | Wednesday | Thursday | 10:00 am to 7:00 pm   

Friday | 10:00 am to 4:00 pm

Saturday | 10:00 am to 2:00 pm     Sunday | Closed

We remind you that the premises are under camera surveillance at all times. Anyone who does not have a mask will have limited access during office hours during their next visits.

We remind you that the premises are under surveillance by camera at all times.

 

This decision comes from Public Health and we must enforce this regulation as in all businesses in Quebec.

 

Thank you for your usual cooperation.

 

Do not hesitate to contact us for any questions. 

 

 

 

 

 

Update :  MARCH 16, 2021   

Dear Customer,

Following today's government announcements, warehouse access hours are now back to normal at 7:00 am to 8:45 pm from tomorrow wednesday March 17.

It is important to be out of the warehouse by 8:45 pm maximum, so that the alarm is not triggered and you avoid a $300 charge.

Wearing a mask is always mandatory at all times in the warehouse. You must have it on your face before entering the warehouse and not once in the warehouse.

 

The rental office will also be open according to a modified schedule:

Monday | Tuesday | Wednesday | Thursday | 10:00 am to 7:00 pm    Friday | 10:00 am to 4:00 pm

Saturday | 10:00 am to 2:00 pm     Sunday | Closed

 

This decision comes from Public Health and we must enforce this regulation as in all businesses in Quebec.

 

Thank you for your usual cooperation.

 

Do not hesitate to contact us for any questions. Have a good day.

Update : FEBRUARY 2nd, 2021   

Dear Customer,

Following today's government announcements, warehouse access hours and rental office hours remain modified until further notice.

The warehouse will remain accessible at the modified hours of 7:00 am to 7:00 pm.

It is important to be out of the warehouse by 7:10 pm maximum, so that the alarm is not triggered and you avoid a $300 charge.

Wearing a mask is always mandatory at all times in the warehouse. You must have it on your face before entering the warehouse and not once in the warehouse.

 

The rental office will also be open according to a modified schedule:

Monday | Tuesday | Wednesday | Thursday | 10:00 am to 7:00 pm    Friday | 10:00 am to 4:00 pm

Saturday | 10:00 am to 2:00 pm     Sunday | Closed

 

This decision comes from Public Health and we must enforce this regulation as in all businesses in Quebec.

 

Thank you for your usual cooperation.

 

Do not hesitate to contact us for any questions. Have a good day.

 

 

Update :  JANUARY 6, 2021   

Dear Customer,

Following recent government announcements today, we remain an essential service. However, the acces hours  to the warehouse as well as the opening hours of the rental office will be modified, in order to respect the new measures put in place as of January 9.

The warehouse will remain accessible at the modified hours of 7:00 am to 7:00 pm.

It is important to be out of the warehouse by 7:10 pm maximum, so that the alarm is not triggered and you avoid a $300 charge.

For the period from January 9 to February 8, 2021

 

The warehouse will remain accessible at the modified hours of 7:00 am to 7:00 pm.

It is important to be out of the warehouse by 7:10 pm maximum, so that the alarm is not triggered and you avoid a $300 charge.

 

The rental office will also be open according to a modified schedule:

Monday | Tuesday | Wednesday | Thursday | 10:00 am to 7:00 pm    Friday | 10:00 am to 4:00 pm

Saturday | 10:00 am to 2:00 pm     Sunday | Closed

 

This decision comes from Public Health and we must enforce this regulation as in all businesses in Quebec.

 

Thank you for your usual cooperation.

 

Do not hesitate to contact us for any questions. Have a good day.

Update : December 21, 2020

 

Dear Client,

Dear Customer,

 

Following the Government's announcement concerning business closures for the period from December 25 to January 10, STOR-ALL MINI ENTREPOT will remain open and accessible to customers.

 

The warehouse will remain accessible during regular hours, from 7:00 am to 8:45 pm. The office will also be open according to the hours scheduled for the holiday season.

 

Rental office hours

Monday | Tuesday | Wednesday | Thursday | 10:00 am to 8:00 pm Friday | 10:00 to 16:00

Saturday | 10:00 am to 2:00 pm Sunday | Closed

 

 

Closed

Thursday, December 24 | Friday, December 25 | Saturday, December 26 | Sunday, December 27

Thursday, January 1 | Friday, January 2 | Saturday, January 3 | Sunday, January 4

 

The warehouse acces hours  from 7:00 AM to 8:45 PM, 7 days a week, 365 days.

It’s important to leave the warehouse by 8:45 p.m. so you don’t set off the alarm and save yourself a $ 300 fee.

 

 

 

Here are some little reminders

  

  

We wouldlike to remind you that your payment must be made before the 1st day of the month. Since our office will be closed on December 31st and January 1st. Your payment must be made no later than December 30 in order to avoid late fees and have access restricted. 

  

Here are some rules to follow.  

 

•MASK AND HAND WASHING ARE MANDATORY FOR ANYONE WHO NEEDS ACCES TO THE WAREHOUSE AND RENTAL OFFICE.

•Social distancing of 2 meter is always mandatory;

•Access to the office is always one customer at a time. The table, pencil, doorknob, payment terminal etc.  are sanitized between each customer;

•Access to the warehouse are from 7:00 am to 8:45 pm , 7 day a week.

 

Disinfectant towel dispenser are available in the garage to clean the trolleys. Our staff continues to disinfect trolleys, door handles, keyboards, etc. Very regulary during the day.

 

No exceptions will be tolerated.

 

We remind you that the premises are under surveillance by camera at all times. Anyone who does not have a mask will have limited access during office hours during their next visits.

 

This decision comes from Public Health and we must enforce this regulation as in all businesses in Quebec.

 

Thank you for your usual cooperation.

 

Do not hesitate to contact us for any questions. Have a good day.


 

To see all of our measures  COVID-19:  https://www.stor-all-en.ca/cleaning

 

 

Update : December 12, 2020

 

Dear customers, 
 
2020 will not have been easy for most of us. 2020 will have been a year of change, of transition, but above all of adaptation. 


May 2021 be a most enjoyable year, but above all, be a year that will bring us out of this unprecedented crisis stronger. 
 
Thank you for your loyal customer. Day after day, we strive to offer you the most pleasant service in a clean environment and above all as safe as possible in the current context. 


  
Happy Holidays !
  

 
It is important to take note of

our office hours for the holiday season. 

 


Office hour poster

 


  

Here are some little reminders for the holiday season. 


We wouldlike to remind you that your payment must be made before the 1st day of the month. Since our office will be closed on December 31st and January 1st. Your payment must be made no later than December 30 in order to avoid late fees and have access restricted. 
 
Here are some rules to follow.


•MASK AND HAND WASHING ARE MANDATORY FOR ANYONE WHO NEEDS ACCES TO THE WAREHOUSE AND RENTAL OFFICE.

•Social distancing of 2 meter is always mandatory;

•Access to the office is always one customer at a time. The table, pencil, doorknob, payment terminal etc.  are sanitized between each customer;

•Access to the warehouse are from 7:00 am to 8:45 pm , 7 day a week.

Disinfectant towel dispenser are available in the garage to clean the trolleys. Our staff continues to disinfect trolleys, door handles, keyboards, etc. Very regulary during the day.

We remind you that the premises are under surveillance by camera at all times.

 

Anyone who does not have a mask will have limited access during office hours during their next visits. 

This decision comes from Public Health and we must enforce this regulation as in all businesses in Quebec.

No exceptions will be tolerated. 

Thank you for your usual cooperation.

Do not hesitate to contact us for any questions. Have a good day. 

Schedule rental office

 

Monday | Tuesday | Wednesday | Thursday | 10:00 am to 8:00 pm

Friday | 10:00 am to 4:00 pm          

Saturday | 10:00 am to 2:00 pm        

Sunday | Closed

The warehouse acces hours  from 7:00 AM to 8:45 PM, 7 days a week.

It’s important to leave the warehouse by 8:45 p.m. so you don’t set off the alarm and save yourself a $ 300 fee.


To see all of our measures  COVID-19:  www.stor-all-en.ca/covid19-en

To follow our updates  COVID-19:  www.stor-all-en.ca/covid19-en

 

 

Update : September 29, 2020

Hello,

As a result of Government’s announcement yesterday, there have no change to our industry. No change to the warehouse access for our customer. However, The rules in place remain MANDATORY. It is important to respect them.

•MASK AND HAND WASHING ARE MANDATORY FOR ANYONE WHO NEEDS ACCES TO THE WAREHOUSE AND RENTAL OFFICE.
•Social distancing of 2 meter is always mandatory;
•Access to the office is always one customer at a time. The table, pencil, doorknob, payment terminal etc.  are sanitized between each customer;
•Access to the warehouse are from 7:00 am to 8:45 pm , 7 day a week.

Disinfectant towel dispenser are available in the garage to clean the trolleys. Our staff continues to disinfect trolleys, door handles, keyboards, etc. Very regulary during the day.


NO MASK WILL BE PROVIDED BY STOR-ALL MINI-ENTREPOT. It is your responsibility to obtain them before your arrival.

No exceptions will be tolerated.

We remind you that the premises are under surveillance by camera at all times. Anyone who does not have a mask will have limited access during office hours during their next visits.

This decision comes from Public Health and we must enforce this regulation as in all businesses in Quebec.

Thank you for your usual cooperation.

Do not hesitate to contact us for any questions.

Have a good day.

Schedule rental office   (valid from October 1, 2020)


Monday | Tuesday | Wednesday | Thursday | 10:00 am to 8:00 pm
Friday | 10:00 am to 4:00 pm          Saturday | 10:00 am to 2:00 pm        Sunday | Closed


The warehouse acces hours  from 7:00 AM to 8:45 PM, 7 days a week.

It’s important to leave the warehouse by 8:45 p.m. so you don’t set off the alarm and save yourself a $ 300 fee.

To see all of our measures  COVID-19:   www.stor-all-en.ca/cleaning


To follow our updates  COVID-19:  www.stor-all-en.ca/covid19-en

July 17, 2020   *** IMPORTANT ***

Hello,

In order to comply with the regulations which will be in force from Saturday the 18th July concerning the wearing of masks in companies and public places closed for 12 years old and over people.


WEARING THE MASK WILL BE MANDATORY FOR ANY PERSON WHO SHOULD ACCESS THE WAREHOUSE AS WELL AS THE RENTAL OFFICE.

 

NO MASK WILL BE PROVIDED BY STOR-ALL MINI-ENTREPOT. It is your responsibility to obtain them before your arrival.

No exceptions will be tolerated.

We remind you that the premises are under surveillance by camera at all times. Anyone who does not have a mask will have limited access during office hours during their next visits.

This decision comes from Public Health and we must enforce this regulation as
in all businesses in Quebec.

Find out more about government guidelines (HERE)

Thank you for your usual cooperation.

Do not hesitate to contact us for any questions.


Have a good day.


Summer schedule rental office  (From July 6 to October 3, 2020)

Monday | Tuesday | Wednesday | 10:00 am to 5:00 pm      Thursday | 10:00 am to 8:00 pm
Friday | 10:00 am to 4:00 pm      Saturday | 10:00 am to 2:00 pm     Sunday | Closed


Our regular office hours are :

Monday | Tuesday | Wednesday | Thursday | 10:00 am to 8:00 pm
Friday | 10:00 am to 4:00 pm          Saturday | 10:00 am to 2:00 pm        Sunday | Closed

Hand washing is mandatory at the entrance and exit of the warehouse.

July 2, 2020

Hello, 

We would like to remind you that the hours of our rental office will be changed for the summer period.


Summer schedule rental office  (From July 6 to October 3, 2020)

Monday | Tuesday | Wednesday | 10:00 am to 5:00 pm      Thursday | 10:00 am to 8:00 pm
Friday | 10:00 am to 4:00 pm      Saturday | 10:00 am to 2:00 pm     Sunday | Closed


Our regular office hours are :

Monday | Tuesday | Wednesday | Thursday | 10:00 am to 8:00 pm
Friday | 10:00 am to 4:00 pm          Saturday | 10:00 am to 2:00 pm        Sunday | Closed

 


Wearing a mask is highly recommended. Hand washing is mandatory at the entrance and exit of the warehouse.


The warehouse acces hours  from 7:00 AM to 8:45 PM, 7 days a week.

It’s important to leave the warehouse by 8:45 p.m. so you don’t set off the alarm and save yourself a $ 300 fee.

 


 

Updated:  June 23, 2020

Hello,

This moving period and with all the difficulties associated with COVID-19, many of you will face certain delays   in the delivery of your new property or in order to be able to move into your new place.

We are aware that this situation can cause you many logistical problems.

As you know, leases are monthly, you must leave for the last day of the month for prevent to be billed for the following month.

In order to help you and minimize the number of people in the warehouse during this very busy period and thus respect the rules of social distancing, we will lighten our policy for the months of July and august only.

You will be able to leave your unit until the 5th day of the month without penalty. However, please note that each additional day between the 1st and the 5th day will be prorated. In addition, from the 6th day, payment of the full month will be required. We ask that you notify us at least two days before your departure date.

Finally, it is important to know that you must empty your entire unit without leaving any garbage inside it and you must remove your padlocks. For this purpose, during our tour before the opening of the warehouse in the morning, if these elements are respected, you will not be billed for an additional day.


The access hour to the warehouse are from 7:00 AM to 8:45 PM, 7 days a week. It’s important to leave the warehouse by 8:45 p.m. so you don’t set off the alarm and save yourself a $ 300 fee.

Our June office hours are as follows: 

Monday | Tuesday | Wednesday | Thursday | 10:00 to 8:00 pm

Friday | 10:00 a.m. to 4:00 p.m. 

 Saturday | 10:00 a.m. to 4:00 p.m. 

Sunday | 10:00 a.m. to 4:00 p.m. 

National Holliday | Wednesday June 24, 2020 |  OPEN  | 8 am to 9 pm

Tuesday June 30, 2020 |  OPEN | 8 am to 9 pm

Canada Day | Wednesday July 1fr, 2020 |  OPEN | 8 am to 9 pm

Thursday July 2, 2020 |  OPEN |8 am to 8 pm

Updated:  June 13, 2020

Hello,

We are pleased to announce the return to normal regarding customer access to the warehouse now.

We would like to remind you that the rules issued by the government are still in effect. 

We ask you to respect them.

Posters are installed to remind you of the rules to follow.

The acces hours to  warehouse are from 7:00 am to 8:45 pm. It’s important to have left for 8:45 in order not to trigger the alarm and avoid a $300 fee.

If you already have an appointment outside of our office hours, note that due to deconfinement, we cannot guarantee that you will be alone in the warehouse since access is now open to all of our customers. We recommend that you apply security rules to protect yourself. We continue our sanitary and maintenance measures at the rental office and in the warehouse. We have put at your disposal a disinfectant  station to clean the handles of the trolleys.

 

 

Our June office hours are as follows: 

 

Monday | Tuesday | Wednesday | Thursday | 10:00 to 8:00 pm

Friday | 10:00 a.m. to 4:00 p.m. 

 Saturday | 10:00 a.m. to 4:00 p.m. 

Sunday | 10:00 a.m. to 4:00 p.m. 

 

 

National Holliday | Wednesday June 24, 2020 |  OPEN  | 8 am to 9 pm

Tuesday June 30, 2020 |  OPEN | 8 am to 9 pm

Canada Day | Wednesday July 1fr, 2020 |  OPEN | 8 am to 9 pm

Thursday July 2, 2020 |  OPEN |8 am to 8 pm

 

 

 

 

 

 

 

Update : June 7, 2020

 

Hello,

You can now reserve a time slot outside office hours in order to have access to the warehouse for extended periods. It is important to respect your appointment out of respect for other customers but also for the employee who will travel to give you access.

Once your reservation is confirmed, you will receive a confirmation by email with a validation code. It is important to keep this code in order to modify or cancel your appointment.

You will have until 7:00 p.m. the day before to make, change or cancel your appointment. You will be charged a $ 25 fee if you are not present at your appointment.

If you have any questions or need assistance, please do not hesitate to contact us.

 

Visit our website at www.stor-all-en.ca (appointment tab)

Or by phone at 514.368.7867 with in office hours.

 

Our office hours and warehouse access for the month of June only are as follows:

 

Monday | Tuesday | Wednesday | Thursday | 10:00 to 20:00

(by appointment ONLY from 7:00 a.m. to 10:00 a.m. and from 8:00 p.m. to 9:00 p.m.)

 

Friday | 10:00 a.m. to 4:00 p.m. (by appointment ONLY from 7:00 a.m. to 10:00 a.m. and from 4:00 p.m. to 9:00 p.m.)

 Saturday | 10:00 a.m. to 4:00 p.m. (by appointment ONLY from 7:00 a.m. to 10:00 a.m. and from 4:00 p.m. to 9:00 p.m.)

Sunday | 10:00 a.m. to 4:00 p.m. (by appointment ONLY from 7:00 a.m. to 10:00 a.m. and from 4:00 p.m. to 9:00 p.m.)

 

 

National Holliday | Wednesday June 24, 2020 |  OPEN  | 8 am to 9 pm

Tuesday June 30, 2020 |  OPEN | 8 am to 9 pm

Canada Day | Wednesday July 1fr, 2020 |  OPEN | 8 am to 9 pm

Thursday July 2, 2020 |  OPEN |8 am to 8 pm

 

 

 

 

Update : May 29, 2020

Hello,

 

Following the new government announcements, we would like to remind you of some rules regarding the measures we have regarding the COVID-19 pandemic.

 

Please note that the gradual reopening of non-essential businesses does not mean the end of social distancing and sanitation measures requested by the government.

 

We follow the recommendations and will adjust measures accordingly. For the time being, the measures that we had to take in March are still maintained.

 

However, it is possible for you to make private appointments of more than 15 minutes that we normally allow outside of office hours. Appointments can be from 30 to 60 minutes. In a few days, on our website, you will be able to book your appointment directly online. Otherwise anytime now by phone at 514-368-7867.

 

To accommodate our customers, our location office and access to the warehouse will be available every Saturday and Sunday in June and from May 30th from 10:00 am to 4:00 pm.

 

Obviously, we will priorise moves. We invite you to make an appointment to guarantee your time slot.

 

Our office hours and warehouse access for the month of June starting May 30th, 2020.

 

Monday | Tuesday | Wednesday | Thursday | 10:00 a.m. to 8:00 p.m.(by appointment ONLY from 7 a.m. to 10 a.m. and from 8p.m. to 9 p.m.)

Friday | 10 a.m. to 4 p.m. (by appointment ONLY from 7 a.m. to 10 a.m. and from 4 p.m. to 8 p.m.)

Saturday | 10 a.m. to 4 p.m. (by appointment ONLY from 7 a.m. to 10 a.m. and from 4 p.m. to 8 p.m.)

Sunday | 10 a.m. to 4 p.m. (by appointment ONLY from 7 a.m. to 10 a.m. and from 4 p.m. to 8 p.m.)

 

Update : March 26, 2020

Update : May 15, 2020

STOR-ALL MINI ENTREPÔT has been recognized as an essential services company. As a result, our regular operations are maintained. In order to comply with government requests, we had to put in place exceptional measures to minimize the transmission of the virus and to protect our staff and our customers.

 

We ask that you NOT present yourself unless it is necessary only to minimize the spread of the virus.

 

Our office remains accessible at regular hours for the location and payment of your units. However, we offer different payment options to minimize your travel. (see below)

 

When you arrive at the office, we ask you to wash your hands. All payment receipt will be emailed to you only to minimize exchanges.

 

Access to the warehouse will be exceptionally modified and restricted.

When you arrive at the warehouse, you must go to the office and use the doorbell if necessary to announce yourself since your card will be deactivated.

 

• Only one customer at a time will be allowed in the warehouse;

• Access will be limited only to office hours or by appointment (mooving only).

In order to have access outside of office hours, you must communicate with us at least 24 hours in advance and this within our office hours in order to plan the time and date of your request.

 

We want to reassure you that safety and cleanliness are a priority.

 

If you wish to make a reservation or a location for a storage unit, you can do so by telephone and on our website. Exceptional measures have been put in place to facilitate the process with minimizing contact.

 

We remind you that your payments are due on the 1st of each month.

To make a payment for your storage unit, we invite you to contact us by phone. There are several options available to you.

 

• You can send us a check by mail or ask someone to deposit it in our mailbox;

 

• Make a payment on a credit card by phone;

 

• Make a credit card payment by going to our website

https://www.stor-all.ca/paiement-en-ligne

Enter your unit number: (4 digits)

Your access code to access your file: (12-character code)

 

• We register as a standard supplier with your financial institution (Desjardins and Royal Bank) (2 to 3 days delay to be expected)

Name to write: STOR-ALL MINI ENTREPOT

Validation code to enter: (contact us to obtain your code)

 

• Interac e-mail transfer

You must send your payment to the email address: payment@stor-all.ca

Question :  Enter the tenant's last name

Important: The answer to the question must be the number of your unit: (4 digits)

 

 

STOR-ALL MINI ENTREPÔT makes sure to follow government recommendations. We will keep you informed of any changes through our website or by email. Currently, our RENTAL OFFICE REMAINS OPEN following regular hours and access to the warehouse is unchanged for customers.

We wish to remind customers that we will carefully follow public health recommendations for the disinfection of our facilities.

Everything is established to ensure you a safe environment.

•    After each customer, every surfaces and payment terminals are disinfected;
•    Carts, door handles, washroom, access keypads, etc. are disinfected every hour;
•    The padlocks and handles of every storage units are disinfected twice a day;
•    Hand sanitizer dispensers have been installed at entrances. We invite you to wash your hands every time you enter or leave the warehouse.

 

Your safety is important to us. Don’t hesitate to share your comments with us.


You can join us by phone during office hours at 514.368.7867. You can also join us by email by filling out the contact form on our website.

 

Our regular office hours are:

Monday | Tuesday | Wednesday | Thursday | 10:00 am to 8:00 pm

Friday | 10:00 am to 4:00 pm

Saturday | 10:00 am to 2:00 pm

Sunday | Closed

 
IMPORTANT NOTICE | COVID-19
EACH STORAGE UNIT HAS BEEN CLEANED AND DESINFECTED BEFORE ANY NEW RENTAL.
A BLEU SEAL IS INTALLED IMMEDIATELY AFTER THIS CLEARING PROCEDURE TO ENSURE AUTHENTICITY.

CONTACT US

 

 

Phone  514.368.7867

9275 Boivin street

Lasalle, Québec, H8R 2E8

Our office hours are:

Monday | Tuesday | Wednesday | Thursday | 10:00 am to 7:00 PM

Friday | 10:00 am to 4:00 pm

Saturday | 10:00 am to 2:00 pm

Sunday | Closed

The warehouse access times are from 7:00 am to 8:45 PM

7 days a week | 365 days

Good Friday | April 2, 2021 | OPEN 10 AM to 4 PM 

Easter Monday | April 5, 2021 | OPEN 10 AM to 7 PM

National Patriot's day | Monday May 24, 2021 | CLOSED

Wednesday June 30, 2021 | OPEN 8 am to 9 PM

Canada day | Thursday July 1fr, 2021 | OPEN 8:00 AM to 9 PM

Friday July 2, 2021 | OPEN 8 PM to 8 PM

Summer schedule rental office :

( From July 6 to October 3, 2021)

Monday | Tuesday | Wednesday | 10:00 am to 5:00 PM

Thursday | 10:00 am to 7:00 PM

Friday | 10:00 am to 4:00 pm        Saturday | 10:00 am to 2:00 pm

Sunday | Closed

Summer schedule | PDF 

RULES |  COVID-19

COMMUNICATION AND UPDATING | COVID-19

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